Service

ButtonVPN

Terms, billing and customer information. Review the final price and period in the app before paying.

Terms of Service / Terms & Conditions

ButtonVPN provides a non-exclusive, non-transferable right to use its software and VPN service for the period selected and paid for. One license is intended for one device unless a plan expressly states otherwise. The user must comply with applicable law and must not use the service for fraud, unauthorized access or harmful activity. Service availability can vary by device, network, region and maintenance. Payment of a displayed plan confirms acceptance of these terms; applicable consumer rights remain unaffected.

Refund Policy

For a refund request, email sup@buttonvpn.com with the payment date, amount, payment identifier or receipt, device/license ID and the reason. Do not send full card details. We review requests individually, including whether access was activated and used, and respond within 10 business days after receiving the information needed to investigate. If payment succeeded but access was not delivered, contact us so we can restore access or arrange an appropriate remedy. Refunds and mandatory rights are governed by applicable law and the payment platform's rules.

Privacy Policy

We process the data needed to operate licenses, VPN connections, payments and support, such as device ID, selected server, connection events, payment status and contact details you provide. Payment card details are entered with the payment provider, not in ButtonVPN. We do not sell personal data. Read the full Privacy Policy for categories, purposes, recipients, retention and your rights.

Customer Support Contact Information

Email: sup@buttonvpn.com. Phone: +7 915 180-21-30. Include your device/license ID and a short description, but never send passwords or full card details. Operator: Igor Anatolyevich Kateshov (Катешов Игорь Анатольевич), tax ID (ИНН) 990103231178.

Delivery / Fulfillment Policy

ButtonVPN is a digital service. There is no physical delivery or shipping charge. After the payment provider confirms a successful payment, the purchased period is applied to the device/license used at checkout. Open or refresh the app to view the updated expiration date. If access does not appear, contact support with your payment reference and device/license ID.

Cancellation Policy

The direct-purchase plans listed here are fixed-term and do not renew automatically. To stop using the service, disconnect the VPN and do not buy a new period; your paid access remains available until its expiration. For payment or early-termination questions, contact support. If you bought an auto-renewing subscription through an app store, cancel it in that store's subscription settings; deleting the app does not cancel store billing.

Clear Pricing and Billing Disclosures

Current direct-purchase prices in RUB: Android — 30 days 99 ₽, 60 days 198 ₽, 90 days 297 ₽; Android TV — 30 days 999 ₽, 60 days 1,998 ₽, 90 days 2,997 ₽. iOS plans are not currently listed. Each price is for one fixed period on one device. The app and payment page show the final amount and available payment method before confirmation; any different displayed checkout total must be reviewed before you pay. Prices may be updated for future purchases, without changing a period already paid for.

Recurring Billing Disclosures

Direct payments for the plans above are one-time charges. They do not automatically renew and we do not charge your card at the end of the period. A new direct payment requires a new purchase action. If an app-store checkout separately offers an auto-renewing subscription, its price, billing frequency, renewal terms and cancellation method must be shown by that store before purchase; those store terms govern that transaction.

Last updated: 21 September 2026. This summary does not limit rights provided by applicable law.